For U.S. Customers:
Once you place your order, our warehouse will ship your package out in 1 to 2 business days. There is an $6 shipping charge per order and $2 charge per package.
For Canadian Customers:
All packages heading to Canada are shipped out each Friday and are charged by weight. Most packages cost $20 to ship but heavier packages can be more expensive. You'll be able to verify the cost at checkout.
For the rest of the world:
All packages heading outside the U.S. are shipped out each Friday and are charged by weight. Most of our packages cost $30 to ship internationally, but heavier packages can be more expensive. You'll be able to verify the cost at checkout.
Due to the custom and exclusive nature of our Quarterly boxes, we are not able to accept returns. If you are unhappy with your box and are a subscriber, you may cancel your subscription at anytime. If you received a defective product or are missing a product in your box, please contact us at firstname.lastname@example.org and we'll gladly do everything we can do to resolve the situation.